The City of Houston issued a single mother of three a nearly $8,000 water bill for a water leak on her property back in May.

Omesha Mobley says now she’s fed-up. Several months ago, Mobley said she came home from work to find water all over her yard. She said public works came out and repaired a leak and told her it was the city’s responsibility.

“For that amount of money, I might as well pay for the whole neighborhood,” she said. “If they came out and fixed it, they laid the gravel, they put the grass down, they fixed the pipe, they’re responsible for it.”

Houston public works claims there were two leaks that day, one on the city’s side of the meter and one on Mobley’s.

The city said they fixed her leak to prevent future water loss. Mobley said they never told her that.

The city has knocked $4,000 off the bill. Mobley is appealing the rest saying she can’t afford it.

Houston Water Problems!

August 5, 2012

Can the City Council, Mayor, or any Texas State Representative Help with Outrageous Houston Water Billing & Service Problems? According to Gary Norman & the Director of Public Works what ever bill they make up or estimate you owe it whether or not they are correct, you ever used the water, you had a faulty meter, […]

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Broken water problem

March 13, 2012

From: Anna Sent: Tuesday, March 13, 2012 4:26 PM To: ‘Guerrero, Debra – PWE'; ‘smecustomer.service@houstontx.gov'; ‘customer.service@houstontx.gov'; ‘houstontxdotgov@houstontx.gov'; ‘mayor@houstontx.gov’ Cc: ‘Papajohn, Joanne – PWE'; ‘robert.nowak@houstontx.gov’ Subject: URGENT: Help with Broken Water – RE: Water/Wastewater Account 1938-9920-1233 Case 101000552928 Dear Debra, Thank you for researching this broken water problem.  I was wondering when the other tests were […]

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City Admin Ignores that Water Meter is Faulty & DOES NOT TEST ERT

February 28, 2012

From: Guerrero, Debra – PWE [mailto:Debra.Guerrero@houstontx.gov] Sent: Tuesday, February 28, 2012 4:00 PM To: ‘anna Cc: Papajohn, Joanne – PWE Subject: Water/Wastewater Account 1938-9920-1233 Case 101000552928 Re: Water/Wastewater Account Number 1938-9920-1233 Dear Ms. Anna: The Mayor’s Office forwarded your concerns regarding the above referenced water/wastewater account. Thank you for taking the time to make us […]

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Feb 16th 2012 – $210.06 Had to be Paid to City Just to Get Water Meter Test

February 16, 2012

From: smecustomer.service@houstontx.gov [mailto:smecustomer.service@houstontx.gov] Sent: Thursday, February 16, 2012 1:20 PM To: anna Subject: Re: Forward To RE :Fw: RE: URGENT: Help with Broken Water [InteractionID: 298398a4-337e-4203-9c80-534b62696493] Dear Ms. Anna, Thank you for contacting Water Customer Service. Our record indicate that your water account is currently under review by our Quality Review Section. A representative from […]

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Feb 2012 – $840.25 Water Bill

February 15, 2012

From: City of Houston [mailto:oppsprod@houstontx.gov] Sent: Wednesday, February 15, 2012 9:51 AM To: anna Subject: Your paperless water bill is ready Thank you for selecting the City Of Houston Water/Wastewater Online Bill Payment and Presentment System to manage your account. The current City Of Houston Water/Wastewater bill for account number 193899201233 is now available for […]

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Valentine’s Day 2012

February 14, 2012

From: Anna Sent: Tuesday, February 14, 2012 5:40 PM To: ‘houstontxdotgov@houstontx.gov’ Subject: URGENT: Help with Broken Water Dear Mayor & City of Houston Officials, I need your help. I have been a victim of a bad meter or city of Houston meter reader problem for over 9 months now & the city owes me for […]

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